In the event of a consumer dispute, the consumer can resort to a Consumer Dispute Resolution Entity:
CNIACC - National Center for Information and Arbitration of Consumer Disputes
Faculty of Law of the New University of Lisbon - Campolide Campus
www.arbitragemdeconsumo.org
Lisbon Consumer Dispute Arbitration Center
Rua dos Douradores, 116,
1100-207 Lisbon
www.centroarbitragemlisboa.pt
In the event of an online consumer dispute, the consumer can resort to an online dispute resolution (RLL) system, the ODR Platform ("online dispute resolution"), which is competent to resolve disputes regarding contractual obligations arising from online sales or service contracts. Access the Electronic Platform for Alternative Dispute Resolution for online sales or service contracts through the link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
For Complaints and Claims: censuras@gardenia.com.pt
More information on the Consumer Portal.
CNIACC - National Center for Information and Arbitration of Consumer Disputes
Faculty of Law of the New University of Lisbon - Campolide Campus
www.arbitragemdeconsumo.org
Lisbon Consumer Dispute Arbitration Center
Rua dos Douradores, 116,
1100-207 Lisbon
www.centroarbitragemlisboa.pt
In the event of an online consumer dispute, the consumer can resort to an online dispute resolution (RLL) system, the ODR Platform ("online dispute resolution"), which is competent to resolve disputes regarding contractual obligations arising from online sales or service contracts. Access the Electronic Platform for Alternative Dispute Resolution for online sales or service contracts through the link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
For Complaints and Claims: censuras@gardenia.com.pt
More information on the Consumer Portal.